Privacy Policy

Last updated: January 9, 2025

At Candy AI ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Email address, username, and account preferences when you register.
• Usage Data: Information about how you interact with our platform, including pages visited, time spent, and features used.
• Device Data: Browser type, operating system, IP address, and device identifiers.
• Cookies: We use cookies and similar tracking technologies to enhance your experience.

2. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our service
• To personalize your experience
• To improve our platform
• To communicate with you about updates and offers
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your personal information:

• End-to-end encryption for all communications
• Secure servers with regular security audits
• Access controls limiting who can access your data
• Regular backups to prevent data loss

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights (GDPR)

If you are a resident of the European Economic Area, you have certain data protection rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data

6. Third-Party Services

We may use third-party services that collect, monitor, and analyze data. These services have their own privacy policies addressing how they use such information.

7. Children's Privacy

Our service is not intended for anyone under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@candy-aichat.com
• Contact Page: Contact Form